CDI Attains Prestigious Hardware Asset Management Product Line Achievement for ServiceNow

CDI Attains Prestigious Hardware Asset Management Product Line Achievement for ServiceNow

Coveted Hardware Asset Management achievement marks a milestone, unlocking additional high-touch engagements, insights, and coaching directly from ServiceNow

NEW YORK – October 17, 2023 – CDI (Computer Design & Integration, LLC) proudly announces achieving the Hardware Asset Management (HAM) Product Line Achievement (PLA) for ServiceNow. This accomplishment signifies a remarkable milestone in CDI’s quest for excellence and positions the award-winning IT systems integrator for greater insights and direct coaching from ServiceNow experts.

The ServiceNow PLA is a testament to CDI’s relentless dedication to delivering superior solutions and exceeding customer expectations. The metrics achieved by CDI to secure the PLA include:

  • Attainment of the ServiceNow product certification for CIS – Hardware Asset Management
  • Fulfilling a requisite number of completed product deployments
  • Earning and maintaining a stellar Customer Satisfaction Score of 4.2 or higher for those product deployments

“Achieving the HAM PLA for ServiceNow not only showcases our unwavering commitment to operational excellence but also highlights our unique value proposition built on our nearly 30 years of helping customers with their hardware needs,” said Sam Shrefler, EVP, Digital Services for CDI.

With this achievement, CDI is now poised to engage in additional high-touch engagements with ServiceNow, tapping into a wellspring of insights and expertise. This will further bolster CDI’s reputation as a leader in delivering innovative, high-quality solutions in the rapidly evolving digital landscape.
CDI has a rich history of achieving significant milestones that reflect its rigorous standards and the high level of expertise of its team. This latest achievement is yet another milestone for CDI’s leading Digital practice, underscoring its strong partnership with ServiceNow and the relentless pursuit of excellence that distinguishes CDI in the marketplace.

For more information on CDI’s extensive range of services and solutions, visit or learn more about CDI’s capabilities from the ServiceNow Partner Finder.

About CDI (Computer Design & Integration LLC):

CDI is a fearless force in the global technology landscape. Headquartered in New York City, we’ve expanded our network across the United States, Europe, and Asia, proving our expertise is as boundless as our reach. As pioneers in hybrid IT solutions, we merge innovation with unwavering commitment, providing top-tier technology to businesses of all sizes while transforming complex challenges into digital solutions.

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