CDI + ServiceNow

CDI is an Elite-Level ServiceNow partner with over 20 years of IT support and services experience. Our complete and integrated service operation includes ITSM, ITOM, ITBM, SecOps, CSM, GRC and experienced ServiceNow professionals with extensive hands-on product usage in the design and delivery of ServiceNow across many industry markets.

We provide flexible Professional and Managed Services that help architect, customize and implement a solution tailored to your IT infrastructure. Our engineers offer independent and objective technical expertise for data center, in conjunction with ServiceNow disciplines, that unravel and solve real-world customer business challenges.

Contact a CDI ServiceNow Expert to learn about our platform assessments, implementation services and FREE health checks.

Learn about CDI’s collaboration with the National Basketball Association (NBA) to navigate the challenges posed by the COVID-19 pandemic >>>

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About ServiceNow

ServiceNow is changing the way people work. With a service orientation toward the activities, tasks and processes that make up day-to-day work life, they help the modern enterprise operate faster and be more scalable than ever before. Customers use their service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise.

CDI is a ServiceNow Elite Partner, one of a select 140 in the world. 

Why CDI for ServiceNow?


Close Partnership

CDI is part of a very select group to be named an Elite Partner – one of only 140 around the world. We are also a member of their partner advisory board, providing an even further, intimate relationship with ServiceNow leadership.




CDI’s Hybrid Cloud Automation Framework (HCAF) enables clients to define their hybrid cloud operating model and integrate it with enterprise technology best practices – while providing a seamless user experience through ServiceNow for both on-premises and public cloud applications and workloads.

Together with our Zero Touch Operations (ZTO), HCAF and ZTO enable IT to deliver digital experiences and truly operate as an enabler for digital business and innovation.


Professional and Managed Services

The CDI team consists of ServiceNow, cloud, infrastructure and application experts who understand IT and business operations, and how to integrate ServiceNow to digitize business workflows.

We have the ability to provide Professional and Managed Services offerings around delivery of architecting, implementing and supporting the entire platform.