Modern IT Operations
Cloud solutions for any service to fit your needs
Managed ServiceNow®
CDI works as your dedicated team to eliminate the need for admin resources. Three offerings, Core, Advanced, and NextGen, ensure your instance is online, up-to-date with the latest features and security patches, and in alignment with ServiceNow best practices.
- One monthly fee with ability to have constant access to ServiceNow resources
- Dedicated resources that exclusively support your environment
- Fast deployment and lower entry price to start
- Customized solution tailored to your IT infrastructure
- Full data backup and instance redundancy to minimize outages
24x7 Infrastructure Monitoring and Management
Proactive monitoring services to automatically diagnose performance or find issues related to your network through real-time monitoring tools.
- 24x7x365 monitoring and remote support
- Preventive maintenance
- “Co-managed” approach
- Robust toolset included or bring your own tools
- Redundant NOCs
Desktop-as-a-Service
Provides clients with a hosted desktop virtualization solution that simplifies IT manageability and control, while delivering the highest fidelity end-user experience across all devices and networks, anytime and any place.
- Self-service/management and monitoring
- Virtual desktops
- Hosted applications
- Hosted file services
- VPN/public IP services
Disaster Recovery-as-a-Service
Delivers rapid cloud-based recovery in the event of an outage, aggressive RTOs and RPOs, highly redundant infrastructure as well as comprehensive and compliant DR planning and testing.
- Granular RTO/RPOs
- Automated recovery, failover, and failback
- Multi-platform/cloud support
- DR Runbook included
Infrastructure-as-a-Service
Leverage best of breed infrastructure platform to host workloads in geographically diverse data centers, with embedded security and resources to scale your applications as needed.
- Customizable IaaS tailored to your environment
- Flexible licensing options
- Hybrid solutions with AWS/Azure where it makes sense
- Security and compliance requirements met
Backup-as-a-Service
Offers fast and efficient backup for servers, virtualized environments, remote locations, NAS devices, desktops/laptops/mobile devices and complex applications utilizing secure and compliant data centers.
- Virtual and physical servers supported
- Multiple tiers of backup storage available based on retention policy
- Flexible management options