Modern IT Operations

Cloud solutions for any service to fit your needs

CDI’s “as-a-service” cloud offerings provide greater levels of flexibility and the most efficient model for consuming IT resources.

We enable you to focus on what matters—core business activities, growth and innovation — while increasing your operational efficiencies and reducing risk and cost with a fixed monthly rate.


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Managed ServiceNow®

CDI works as your dedicated team to eliminate the need for admin resources. Three offerings, Core, Advanced, and NextGen, ensure your instance is online, up-to-date with the latest features and security patches, and in alignment with ServiceNow best practices.

  • One monthly fee with ability to have constant access to ServiceNow resources
  • Dedicated resources that exclusively support your environment
  • Fast deployment and lower entry price to start
  • Customized solution tailored to your IT infrastructure
  • Full data backup and instance redundancy to minimize outages
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24x7 Infrastructure Monitoring and Management

Proactive monitoring services to automatically diagnose performance or find issues related to your network through real-time monitoring tools.

  • 24x7x365 monitoring and remote support
  • Preventive maintenance
  • “Co-managed” approach
  • Robust toolset included or bring your own tools
  • Redundant NOCs
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cloud daas


Provides clients with a hosted desktop virtualization solution that simplifies IT manageability and control, while delivering the highest fidelity end-user experience across all devices and networks, anytime and any place.

  • Self-service/management and monitoring
  • Virtual desktops
  • Hosted applications
  • Hosted file services
  • VPN/public IP services
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cloud draas

Disaster Recovery-as-a-Service

Delivers rapid cloud-based recovery in the event of an outage, aggressive RTOs and RPOs, highly redundant infrastructure as well as comprehensive and compliant DR planning and testing.

  • Granular RTO/RPOs
  • Automated recovery, failover, and failback
  • Multi-platform/cloud support
  • DR Runbook included
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cloud infra


Leverage best of breed infrastructure platform to host workloads in geographically diverse data centers, with embedded security and resources to scale your applications as needed.

  • Customizable IaaS tailored to your environment
  • Flexible licensing options
  • Hybrid solutions with AWS/Azure where it makes sense
  • Security and compliance requirements met
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cloud backup


Offers fast and efficient backup for servers, virtualized environments, remote locations, NAS devices, desktops/laptops/mobile devices and complex applications utilizing secure and compliant data centers.

  • Virtual and physical servers supported
  • Multiple tiers of backup storage available based on retention policy
  • Flexible management options
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