Unified Communications as a Service

UCaaS by CDI

Communicate, Collaborate, Celebrate

UCaaS (Unified Communications as a Service) solutions are designed to enable organizations to communicate and collaborate more efficiently – and more effectively. They provide a range of benefits, including reduced costs, increased productivity, and improved customer service.

CDI works with over 200 of the world’s leading technology companies, including the top UCaaS providers (Cisco, Nextiva, Microsoft, and more). Our deep bench of engineers and experts have achieved 100s of certifications and are prepared to assist any company, big or small, with their communications needs.

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UCaaS Unified Communications as a Service

What is UCaaS?

UCaaS stands for “Unified Communications as a Service.”

Generally speaking, UCaaS is a cloud-based communication and collaboration platform that brings together, in one system, multiple uses and features like: voice and video calling, instant messaging, screen sharing, file sharing, and more.

UCaaS allows employees to access all the tools they need from one platform, no matter their location or device. Keeping your employees connected and working together, even if they’re spread out across the country or around the world.

Why do businesses need UCaaS?

CDI’s Unified Communication as a Service is a powerful tool for any business wanting improved communication and increased productivity all while reducing costs. In today’s climate, you are likely dealing with distributed or mobile workforce, or you may need to scale your communication and collaboration capabilities up or down.

Some of the key benefits of UCaaS include:

  • Increased productivity: Enable employees to work together more efficiently and effectively
  • Reduced costs: Delivered as a service vs. purchasing and maintaining expensive hardware and infrastructure
  • Better customer service: Thanks to features like call routing and call tracking, our clients see improved customer service and support
  • More flexibility: Enable your team to access the tools they need from any location and on any device
  • Scalability: UCaaS solutions are highly scalable, making it easy to add or remove users as needed and to customize the platform to meet your specific needs
UCaaS Cisco
UCaaS Nextiva
UCaaS Zoom

How does CDI assist?

Our vendor agnostic approach to collaboration means that we can customize a solution specifically tailored to your team’s business needs, budget, and current collaboration style. Our solution supports many communications functions, including:

  • Enterprise telephony
  • Contact Center
  • CRM integration
  • Meetings (audio/video/ web conferencing)
  • Unified messaging
  • Instant messaging and presence (personal and team)
  • Mobility
  • Communications enabled business processes

And, we’ll also manage your network 24/7 – keeping it secure and running smoothly.

About CDI

CDI is an industry-leading systems integrator helping clients of all sizes, from all industries build a roadmap to success for any and all IT needs. CDI has experts across the country, focused on: Hybrid Cloud Infrastructure, Security, Application Modernization, Intelligent Operations, Digital Workflow, and Digital Workspace.