By Dr. Scott Vinci, Chiropractic Physician, Healthcare Consultant, CDI
Ringing in a new year is always exciting. Setting goals and making resolutions, the anticipation of change. The year ahead for technology is very much the same. But just exactly where are we headed in the months to come? Let’s examine a few trends from the industry movers and shakers.
By Ryan Kaplan, Principal Architect for Collaboration, CDI
There are few things in life that grab the attention of IT leaders, and it’s been my experience that there are two rising stars in the world of “What application is best?” for Quality Management of all user interaction and Service Desk interaction to log issues, track progress, and manage incident resolution