There are few things in life that grab the attention of IT leaders, and it’s been my experience that there are two rising stars in the world of “What application is best?” for Quality Management of all user interaction and Service Desk interaction to log issues, track progress, and manage incident resolution

With over two decades of leadership in IT staffing and resource capacity planning, Cyndy Fuhro shares her insight about recruiting, hiring, and retention in IT today.

Recently, I was the proud winner of CDI’s first Idea of the Month contest! I wanted to share a little bit about my submission, how it works, and just how beneficial it can be.

B2B marketing development funding (MDF) from sponsor vendors to fortify their channel partners is both a marathon and a sprint.

Join us in this special blog where Tony looks back to help us commemorate the 20th anniversary of his inspiring career at CDI.