Technology Solutions

ServiceNow®
IT SERVICE DELIVERY AND AUTOMATION

ServiceNow IT Operations Management

Take advantage of ServiceNow’s platform and let Computer Design & Integration LLC (CDI LLC) take you to the next level of IT service delivery and automation.

CDI LLC’s service delivery team is a high-touch, high-value ServiceNow partner with over 20 years of IT support and services experience. Our complete and integrated service operation includes ITSM, ITOM, and experienced ServiceNow professionals with extensive hands-on product usage in the design and delivering of ServiceNow across many industry markets.

We provide flexible Professional and Managed Services that help architect, customize and implement a solution tailored to your IT infrastructure. Our engineers offer independent and objective technical expertise for data center, in conjunction with ServiceNow disciplines that unravel and solve real world customer business challenges.

CDI LLC FOR ServiceNow

  • Team consists of both ServiceNow experts and data center experts who understand IT operations management and how to integrate ServiceNow into the data center
  • Independent and objective technical expertise for data center and/or ServiceNow disciplines that unravel and solve these types of customer technical and/or business issues
  • Experienced ServiceNow professionals with minimum of seven years of real-world, hands-on product usage, in the design and delivery of ServiceNow in many industry markets
  • Ability to provide creative Professional Services offerings around delivery of architecting, implementation, day two support, etc.
  • Local W2 engineers (no offshore resources) with years of experience
  • Multi-million-dollar Hybrid Cloud Solution Center investment with ServiceNow integrates into all major vendors

CUSTOMIZED ServiceNow
MANAGED SERVICE PROVIDER OFFERING

This offering provides an easy, low-cost entry point into ServiceNow with extreme flexibility.

  • Faster deployment
  • Enterprise functionality and reporting
  • CDI handles the complete support and management of your customized instance, eliminating the need to patch or upgrade the environment
  • Leverage CDI LLC’s expertise from managing multiple customer environments
  • Ability to migrate to a standalone enterprise instance
  • Full built-in data backup and instance redundancy to minimize outages
  • Dedicated resources that exclusively support the environment
  • ServiceNow instance integrates with other CDI LLC managed services offerings
  • ServiceNow Enterprise Edition capabilities without the minimum contract value commitment

Contact CDI LLC to schedule a meeting to discuss our ServiceNow Practice.