Managed Services

Server and Desktop Management

PROACTIVE MONITORING LEADS TO RAPID RESPONSE
Our culture of instant gratification puts tremendous stress on server and desktop infrastructure. Any business that relies on its data center for critical operations of enterprise applications, email, web sites, and more must have a robust 24x7x365 monitoring and management platform and remediation plan. The reality is this is often an afterthought for resource-strapped organizations of all sizes. Likewise, excessive downtime for desktop devices can be detrimental to productivity.

With CDIMS’s Server and Desktop Management Services, organizations can entrust these critical services to experts with years of expertise and powered by redundant Network Operations Centers (NOC) in Atlanta and Teterboro, N.J. Our team provides 24×7×365 monitoring and management of servers and desktops.

CDIMS SERVER AND DESKTOP MANAGEMENT PROVIDES:

  • Assessment of existing management policies and processes
  • Options for preventive maintenance, including patches, service packs and defragmentation for servers, notebooks and desktops (“Wintel” and Apple Macintosh)
  • Distribution of new applications and operating systems
  • Powerful remote monitoring systems, along with custom monitoring dashboards and client portals
  • Flexible alerting and shift management capabilities based on varying severity levels and fault thresholds
  • Automated self-healing scripts
  • Real-time inventory of hardware and software licenses
  • Remote remediation, with onsite dispatch options

Contact CDI

Call 800.234.5531


AICPA Service Organizations SOC2 Certification
Compliance Assured

SOC 2 certified CDI Managed Services’ operates at the highest level of standards in data security and availability.


Managed Services Features

  • Deep monitoring of a large breadth of network attached devices
  • Around-the-clock remote remediation and escalation
  • Powerful alerting engine
  • Multiple shift awareness
  • Powerful dashboard views and reporting
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