Managed Services

IMPROVE YOUR CLOUD OUTCOMES

AWS Public Cloud, Azure Public Cloud

PUBLIC CLOUD

Public Cloud offers on-demand access to shared resources and services, hosted in data centers, to businesses of all sizes. However, businesses need tools and technologies to effectively manage applications, data and services that reside in the cloud to avoid system downtime and business losses. A managed service provider with their cloud management tools, can help ensure that a company’s cloud computing-based resources work optimally and properly interact with users and other services to drive positive outcomes.

With our public cloud management capabilities, organizations can leverage public cloud facilities alongside their traditional infrastructure (LAN, WAN, or datacenter) via a “single-pane-of-glass” deployment, visibility, governance, and full management model.

Cloud Advantage Image

Our cloud solution and services enable organizations to aggregate multi-cloud resources, hosted at Amazon’s and other public clouds in a single view.

PUBLIC CLOUD RESOURCES & APPLICATION DISCOVERY

Our multi-cloud management solution helps to discover multi-geography, infrastructure pools with a comprehensive snapshot of metered resources that are in use. We auto-configure pre-defined, standard monitoring templates and enable preventive management tasks on multi-cloud assets. The discovery phase is completed when it “plugs” public cloud hosted resources into the 24×7 operations portal framework.

PUBLIC CLOUD HOSTED APPLICATION MONITORING AND MANAGEMENT

It is critical to monitor the health and status of underlying resources (i.e. servers, operating systems and applications), to identify potential issues before they become big problems. Our comprehensive application monitoring, management technologies and 24×7 ITIL- compliant managed services portal enables organizations to operate cloud applications at optimal service-levels.

OPENNOC API FOR INTEGRATIONS

OpenNOC API integrates seamlessly with multiple third-party systems — including industry leading PSA systems such as ConnectWise and Autotask for tickets and asset synchronization, remote monitoring and management tools, and enterprise monitoring tools.

ADVANTAGES

We provide both the technology stack and world-class, ITIL compliant service delivery framework that is essential to discover, monitor and manage all the components of cloud deployments.

Contact CDI

Call 800.234.5531


AICPA Service Organizations SOC2 Certification
Compliance Assured

SOC 2 certified CDI Managed Services’ operates at the highest level of standards in data security and availability.


Managed Services Features

  • Deep monitoring of a large breadth of network attached devices
  • Around-the-clock remote remediation and escalation
  • Powerful alerting engine
  • Multiple shift awareness
  • Powerful dashboard views and reporting
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